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Conflict can become a powerful engine for developing relationships and moving them to a new level of trust, understanding and acceptance, or it can destroy a fragile communication bridge. Not everyone understands that the process of conflict development is 100% controllable and depends on the behavior of the participants involved in it. The author of the book says that one should perceive the conflict as a scenario in which there are characters and a plot. Using the author's methodology, you will learn how to manage conflicts and create your own relationship scenarios. The author's methodology is confirmed by the practice of hundreds of successfully resolved cases in personal, family and organizational counseling.